We have verified with our custom broker, that close to 35% of the products that are sent to the Société des alcools du Québec (SAQ) are held up at Canada Customs because the pro-forma forms have not been properly filled out by suppliers. The Canada Border Services Agency enforces very strict rules pertaining to the information that accompanies any parcel, and these requirements must be adhered to in order to facilitate the product proposal process for all parties concerned.